All the work moves forward, even when you are not chasing it.
Conversations, service calls, projects and tasks are handled efficiently by smart AI agents.
Conversations from every channel
Smart handling of conversations, messages and enquiries from every channel in one place. Bring every customer interaction into a shared workspace, so your team can respond quickly without losing context.
Customer support
The AI agent answers, gives accurate information and escalates to a human when needed. Customers get immediate help for routine questions, while your team can step in smoothly when a personal response matters.
10:30
10:31
Conversation details
Status
Escalated to a rep
Channel
Topic
Pricing question
Customer
Daniel Levi
Support tickets
Manage every support ticket end to end, with status tracking, priorities and real-time handling. Keep requests moving through a clear process, so nothing gets missed and customers always know what happens next.
Enquiry
Today, 10:15
Priority
Urgent
Updates
Overdue
Due
Regular service
Opened
09:45 AM
Waiting for handling
10:00 AM
In handling
10:30 AM
Open
—
Closed
—
Project management
Smart tracking of projects, milestones and schedules — with real-time visibility. Give everyone a shared view of progress, deadlines and ownership, so teams stay aligned from start to finish.
Projects
AllNew campaign launch
In progressDue: Jun 25, 2025
System upgrade
At riskDue: Jul 10, 2025
QA testing
CompletedDue: Jun 25, 2025
Task management
Clear task lists with owners, due dates and progress until completion. Prioritize the next actions, spot delays early and keep every responsibility visible to the team.
Every enquiry, message and task moves through your process to completion. All open, accurate and transparent.
Enquiry received
An enquiry arrives from any channel.
The AI agent handles it
It understands, answers and takes action.
The right task opens
The task is created with an owner and a status.
Passed to the team
The information and the recommendation reach the right person.
The manager sees progress
Tracking and control in real time.
Ready to take the load off your business?
Let’s see how MOKED.AI can fit into the way you work.
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Sales & Customers
Everything from first lead to signed customer in one place.
Read moreAdministration
The paperwork side of the business, handled automatically.
Read moreTechnology
The engine underneath: the agent, automations, integrations and your business knowledge.
Read moreSolutions
Pick the business problem you want to solve first and see how MOKED.AI handles it.
Read moreIndustries
See how service businesses in your field run their day on MOKED.AI.
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